How to set up your Inbox

Setting up your inbox in ShowUp Mate is a straightforward process that helps you manage appointments and communications effectively. This guide will walk you through the steps to configure your inbox, ensuring you don’t miss any important client messages or appointment notifications.

Step 1: Access ShowUp Mate

1. Log In: Start by logging into your ShowUp Mate account. If you don’t have an account, you’ll need to create one by visiting the ShowUp Mate website and following the sign-up instructions.

2. Navigate to Settings: Once logged in, go to the dashboard and look for the “Settings” tab. This is usually located on the left-hand side of your screen.

Step 2: Set Up Email Notifications

1. Email Settings: Under the “Settings” tab, select “Email Settings.” This section allows you to customize how you receive notifications about appointments.

2. Notification Preferences: Choose your preferences for receiving emails. You can decide how often you want to be notified and under what circumstances (e.g., new bookings, cancellations, or reschedules).

3. Customize Email Templates: ShowUp Mate allows you to customize the email templates sent to clients. You can personalize these templates with specific information or branding to maintain consistency with your business’s image.

Step 3: Integrate with Email Services

1. Connect Email Account: To streamline communications, connect your ShowUp Mate account with your email service provider. ShowUp Mate supports integration with popular email services like Gmail and Outlook.

2. Sync Calendar: Ensure that your calendar is synced with ShowUp Mate to automatically reflect any appointment changes. This helps in keeping all your schedules up-to-date across platforms.

Step 4: Configure Client Communication

1. Automated Responses: Set up automated responses for common queries or confirmations to ensure clients receive timely replies even when you are unavailable.

2. Personalized Messages: Use ShowUp Mate’s personalization options to tailor messages based on client interactions, which can enhance customer satisfaction.

Step 5: Test Your Setup

1. Send Test Emails: Before finalizing your setup, send test emails to yourself to verify that everything is working as expected. Check that notifications are delivered promptly and templates appear correctly.

2. Check Spam Filters: Ensure that emails from ShowUp Mate are not being marked as spam by adding their domain to your email’s safe sender list.

Final Tips

• Regularly Update Information: Keep your contact information and email settings updated to reflect any changes in your business operations.

• Monitor Feedback: Pay attention to client feedback regarding communications and make adjustments as needed to improve efficiency and satisfaction.

By following these steps, you can efficiently set up your inbox in ShowUp Mate, ensuring smooth communication with clients and efficient management of your appointments.